SHIPPING & RETURNS
SHIPPING POLICY
Shipping:
Our products are shipped within 3-5 business days using the following carriers: USPS . To return your product, you should mail your product to:
P.O. Box 110102, Atlanta GA 30311
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. Depending on where you live, the time it may take for your exchanged product to reach you, may vary. If you are shipping an item over $50, you should consider using a trackable shipping service or purchasing shipping insurance.
We don’t guarantee that we will receive your returned item.
RETURN & EXCHANGE POLICY
Our Return & Exchange Policy is 7 Days. Unfortunately we can’t offer you a refund or exchange after this period. To be eligible for a return, your item must be unused and in the same condition that you received it. We do not reimburse for shipping costs to return the item, unless you received the wrong product.
Refunds (if applicable):
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a 7-10 days.
Exchanges (if applicable):
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at gracelb@cinnamontraveler.org and send your item to:
P.O. Box 110102 , Atlanta GA 30311